our services

We are a transformation consultancy with consultants who are professionals in health and care, so we understand your needs well and we share your mission of improving users of services wellbeing and increasing access to safe, effective and outcome based care.

Our consultants have continually shown their value by bringing extensive public, private and third sector experience to bear on health and social care's most complex problems.  Bring your problems to us today and see how we can help you to resolve them

We advise, deliver and support bespoke portfolio, programme and project management solutions and end to end transformation and provide specialisms in the following:

• Out of hospital care
• Discharge to assess
• Demand management forecasting and capacity building
• Provider support
• Whole system redesign
• Communication and engagement
• Creative, digital and marketing
• Quality assurance
• Processes, systems and governance
• Strategic commissioning
• Integration
• Customer journey mapping
• Market management
• Safeguarding audits and risk management
• Compliance
• Provider quality audits
• Turnaround projects

Some of the organisations that we have recently supported with consultancy and interim management are:

Home Care Providers - CQC Registration and Compliance; Marketing and Unit Costs

Voluntary Sector Organisations in North Kensington aligned to the Grenfell Recovery - Business Planning; Unit Costs; Marketing

Royal Borough Kensington & Chelsea - Grenfell Transition

Staffordshire County Council - Urgent Care; D2A; Home Care Re-Provision and Financial Modelling; Brokerage Redesign

Bradford Metropolitan Borough Council - Interim Assistant Director

Our expertise in business services is more vital than ever in the changing NHS, Social Care and Provider landscape

Secure governance, including financial and information flows, should underpin the range of organisations integrating health and social care across wider geographies

Our consultants can help in achieving Key Performance Indicators, Whole System solutions and Sector Led Improvement, with a focus on effectiveness, outcomes and quality

We can advise on workforce issues, service redesign and restructuring, including cultural change

Our service also extends to Providers delivering health and social care services regulated by the Care Quality Commission.  This is based on the combination of extensive experience of the sector and up to date knowledge of legislation and best practice in order to offer consultancy advice in areas which include:

• Training needs analysis
• Development of organisational training plans
• Development of policies and procedures
• Chairing meetings and liaison with commissioners
• Facilitation of staff meetings
• Facilitation of service user meetings
• Pre Qualification Questionnaires (PQQ)
• Tender submissions
• Compliance and Regulations
• Team building
• Self Assessment prior to inspection
• Business planning
• Career planning

We can help you connect effectively and efficiently with your most important and hardest to engage audiences.  We work with you to deliver creative responses to your briefs whilst drawing on our in-depth knowledge of UK health and care.

We understand that engagement, commitment and an understanding of patients, users of services and partners desired outcomes, underpins successful organisational and system change.  We can help you with this, alongside delivering continued excellence in day to day communications, linking communities and services to meet local needs.

• Performance Management
• Forecasts
• Strategic Marketing Support
• Facilitator
• HR and Management Reporting